Genesis Biosystems Technical Support Team

“This company is amazing to do business with. My rep is Yvonne Knill.
She is SOOOOOO helpful every time I need anything. In fact, I was recently up in the DFW area for a convention, and when I mentioned something I needed, she made it available for them to bring it to the convention the following day… She REALLY goes above and beyond for the customer, and has made my dealings with Genesis wonderful. I would strongly recommend if you’re in the market for medical equipment (which I forgot to mention – BAR NONE, the best machine I’ve ever used & the best education too).”

Cristopher S., Austin, TX


Product Support

The GENESIS BIOSYSTEMS Technical Support team provides you with the confidence you deserve of having the industry leader as your partner in your aesthetic practice. If you have a problem with any of your GENESIS BIOSYSTEMS or Derma Genesis® products, please call Technical Support at 888-577-PEEL (7335). You will be able to speak with one of our Technicians who can troubleshoot most of your technical issues without having to return your system to us for service. Technical Support Hours of Operation are 8:00AM to 6:00PM (CST) Monday through Friday.

GENESIS BIOSYSTEMS also offers a Perpetual Warranty Program that covers all Derma Genesis® microdermabrasion machine parts and labor. By taking advantage of this unique program, you will not be charged for any repairs throughout the remaining life of your machine. (See our Derma Genesis® Perpetual Warranty Program for details.)


Material Safety Data

Visit this page from time to time to access Material Safety Data Sheets (MSDS) as we make them available. Each MSDS is in PDF (Postscript) format and requires Adobe® Acrobat Reader for viewing and downloading. If you do not have the Adobe® Acrobat Reader Program, you may download it for free from the Adobe® Web Site.

Available Material Safety Data Sheets: